Hotel FAQ

Some of our more commonly asked questions

When can I check-in? What time is check out?

Your room is available for check-in from 4pm and check-out time is before 12 noon. If you are arriving early or would like a later checkout time please contact us (additional charges may apply)

Do you accept group bookings?

If you are reserving 5 or more rooms for your party please contact us.

Can the Viking Hotel accommodate people with disabilities?

All public areas are wheelchair accessible and the lift serves all floors.

Does the hotel allow pets?

Only guide dogs are permitted in the hotel.

What is the cancellation policy?

The cancellation policy will depend on the rate plan you have booked, details can be found on our cancellation policy or on your confirmation email.

How will my details be used?

We process the personal information which you provide us via this website and collect information about the transactions you undertake including details of payment cards used. This is for the purposes of dealing with your bookings and requests, tailoring our services to your requirements, providing you information about products and services we offer and to improve our services. For further information please visit our privacy policy page.

Do you have smoking rooms?

Viking Hotel is a non-smoking property and smoking is strictly prohibited in all areas including guest bedrooms.

Does the hotel have internet access?

Yes, free Wi-Fi internet is available in public areas and all guest bedrooms.

Does your hotel have car parking?

Yes,complimentary private car parking is available for all our guests.

Do you have family rooms at your hotel?

Yes, we have a great selection of family rooms.

Do you have interconnecting rooms at your hotel?

Yes.

Does the hotel have any accessible rooms?

Yes, we have wheelchair accessible rooms.

Are the rooms air conditioned?

No.

What time is breakfast served?

Monday – Friday from 7 am – 10:30 am.

Saturday, Sunday and Bank Holiday Mondays from 8 am – 11 am.

How far is the hotel from the Town

Centre?

5 kilometers.

What are the coordinates of the hotel?

52.2423° N, 7.1647° W.

Which is the nearest train station?

Waterford train station is 6.3km from the hotel.

How do I modify my hotel reservation?

If you book direct call the hotel reservations team on 051336933.

If you book through a 3rd Party Website / Company you will need to call them direct.

What Plugs/voltage is used in Ireland?

In Ireland the power sockets are of type G. The standard voltage is 230V and the standard frequency is 50;Hz.

Which is the nearest airport?

Dublin airport approx. 1 hr. 51 minutes’ drive.

Cork airport approx. 1 hr 45 minutes’ drive.

Can I leave my luggage?

Yes we will be happy to hold your luggage.

Is reception open 24 hours?

Yes, the reception is open 24 hours.

I will be arriving early can I have my room?

Yes, subject to availability. Please inform us prior to arrival if possible.

What is there for families to do in the area?

Our recommendations of family activities: Waterford Greenway, Viking Triangle, Waterford Crystal Visitor Centre, Mount Congreve Gardens, Kilcohan Park Greyhount Stadium, Theatre Royal, Tramore Beach, Splashworld Tramore, Amusements Tramore, Woodstown Beach, Williamstown Golf Club, Dunmore Adventure Centre.

Is it cheaper to book online?

Yes, we offer the best rates on our official website.

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