Viking Hotel
Guests Most Commonly Asked Questions
Is Viking Hotel Waterford reception open 24 hours a day?
Yes.
What is the check-in time at Viking Hotel Waterford?
3.00PM.
Does Viking Hotel Waterford provide early check-in?
Yes, subject to availability.
What is the check-out time at Viking Hotel Waterford?
12.00PM.
Does Viking Hotel Waterford provide late check-out?
Yes, subject to availability, on request only with extra charge applicable.
Does Viking Hotel Waterford offer wake-up calls?
Yes.
Is it possible to upgrade my room at Viking Hotel Waterford?
Yes, subject to availability with extra charge applicable
Can Viking Hotel Waterford arrange for amenities or gifts to be placed in the room?
Yes, once prearranged with the team.
What times are the rooms serviced at Viking Hotel Waterford ?
Between 9.00am- 2.00pm.
Is there somewhere I can store my luggage at Viking Hotel Waterford?
Yes, we can hold luggage behind reception (the hotel does not take any responsibility).
Does Viking Hotel Waterford provide laundry service during my stay?
No, but we can contact the local launderette and the guest can pay them directly.
What food & drink options are available at Viking Hotel Waterford?
Wooden Pestle Restaurant provides breakfast, lunch, dinner and beverages. There are also vending machines located on the 2nd and 3rd floor.
Are there any 24-hour services at Viking Hotel Waterford?
No.
Does Viking Hotel Waterford provide international adaptors?
International adaptors are available in the vending machine.
Does Viking Hotel Waterford offer currency exchange?
No.
Can I book sightseeing tours directly at Viking Hotel Waterford?
No, but we have a wide range of brochures available in the hotel promoting the sightseeing attractions.
Does Viking Hotel Waterford provide printing facilities for boarding passes?
We don't have any guest printing access but yes, we can print boarding passes at reception.
What should I do if my flight is delayed when staying at Viking Hotel Waterford?
We can offer a later check out, likewise hold your luggage if you are heading and about or we can extend your stay subject to availability.
What type of room can I book at Viking Hotel Waterford?
Standard: double/double single/triple/family room.
Executive: double.
Are pets permitted at Viking Hotel Waterford?
Unfortunately, they are not.
Is Wi-Fi available at Viking Hotel Waterford?
Yes.
What kind of internet connection do you provide at Viking Hotel Waterford?
Wi-Fi
Does Viking Hotel Waterford have lifts?
Yes.
Is Viking Hotel Waterford air-conditioned?
The public areas - reception and the wooden pestle restaurant are. Unfortunately, we do not have air-conditioning in the bedrooms.
Does Viking Hotel Waterford sell gift vouchers?
Yes.
What is Viking Hotel Waterford's smoking policy?
Viking Hotel Waterford is a non-smoking establishment. Failure to adhere to this policy will result in €150 being deducted from your credit/debit card.
Can I park a car at Viking Hotel Waterford?
Yes, the Viking Hotel has a large free car park facility onsite.
Can I rent a car at Viking Hotel Waterford or nearby?
Nearby you can hire a car at: Hertz Car Hire 1.30m, Enterprise Car & Van Hire - Waterford 400m.
Where are the car parking spaces located at Viking Hotel Waterford?
Car Park to the rear and front of the hotel.
Does Viking Hotel Waterford have toiletries available in the rooms?
Yes, all rooms are supplied with toiletries - shower gel/shampoo/soap/toilet roll.
Does Viking Hotel Waterford bathrooms have showers or baths?
Baths/showers, we do also have rooms with accessible walk-in showers.
What can I do if I forgot something at Viking Hotel Waterford?
Contact reception for assistance and we will do our very best to help you.
What is the best way to make a reservation at Viking Hotel Waterford?
Directly with the hotel by phone or via the hotel website.
How much does it cost to stay at Viking Hotel Waterford?
All rates/dates have different pricing schedules and are subject to availability. Contact the hotel for the best rate available.
Does Viking Hotel Waterford room rates include breakfast?
Yes, we do also offer room only rates.
Does Viking Hotel Waterford room prices include VAT?
Yes.
What is Viking Hotel Waterford's card policy?
We take all credit cards - Visa, Visa-Electron, MasterCard & Amex.
Are there any direct booking fees for Viking Hotel Waterford?
No, there are not.
What payment methods are accepted at Viking Hotel Waterford?
We accept cash, credit and debit cards. Please note when paying in cash a valid credit card is required to secure the booking
Is the online booking procedure secure at Viking Hotel Waterford?
Booking on our hotel website is secure.
How do I make a group or multiple room booking for Viking Hotel Waterford?
Best to contact the hotel directly for the best rate guaranteed.
What should I do if I haven't received a booking confirmation for Viking Hotel Waterford?
Contact the hotel and we can send that on to you immediately.
How can I request an invoice for a stay at Viking Hotel Waterford?
Please call or email the hotel and send a request for your invoice. Providing you booked in your name and not on behalf of anyone else we can issue you one. This is due to GDPR regulations.
Can I make a booking on behalf of another person for Viking Hotel Waterford?
Yes, we do need written confirmation of all parties arriving to the hotel.
Are there any age restrictions for booking a room at Viking Hotel Waterford?
You must be strictly over 18 in order to book and stay in the hotel. You must provide ID (Valid Passport or Driving License) on check in and a valid credit card must also be provided on arrival.
What is the secure deposit at Viking Hotel Waterford?
Secure deposit for accommodation would be dependent on size and nature of the booking.
What do I do if I lose my reservation number for Viking Hotel Waterford?
Contact the hotel and we can re-issue you with your confirmation number.
How can I amend my Viking Hotel Waterford booking?
If the booking was made directly through our website then we can amend the booking via the phone or email. If your booking was made via third party website you must contact them directly.
What is Viking Hotel Waterford's cancellation policy?
Guests can cancel for free 24 hours prior to your arrival if booked directly through the hotel's website or directly on the phone. If cancellation is less than 24 hours, payment for one night will be taken from the card with which the reservation was made. Most third-party website policy is that guests can cancel free of charge until 2 days before arrival. The guest will be charged the cost of the first night if they cancel in the 2 days before arrival.
How can I cancel my reservation for Viking Hotel Waterford?
By calling the hotel directly or using the booking site where the reservation was made.
How can I cancel my reservation for Viking Hotel Waterford if I booked through a third-party website?
Through the site where the reservation was made.
What does the "no-show" policy entail at Viking Hotel Waterford?
In case of a "no-show" a payment for one night will be taken from the card with which the reservation was made.
Are children welcome at Viking Hotel Waterford?
Yes.
Does Viking Hotel Waterford have family rooms available?
Yes.
Does Viking Hotel Waterford offer any enhancement to your family rooms?
No.
Does Viking Hotel Waterford have any special family stay offers.
Yes, we do have family offers.
Are there babysitting services available at Viking Hotel Waterford?
Unfortunately, no.
Does Viking Hotel Waterford have a kids' dinner menu?
Yes, children's menu is available at the Wooden Pestle.
Does Viking Hotel Waterford provide baby-changing facilities?
Yes, there are baby-changing facilities in the public restrooms.
Does Viking Hotel Waterford have accessible rooms?
Yes, the hotel has double and twin accessible rooms.
Does Viking Hotel Waterford have accessible parking spaces?
Yes, they are located close to the main door of the hotel.
Does Viking Hotel Waterford have a step-free entrance?
Yes.
Does Viking Hotel Waterford have an automated main door opening?
Yes.
Is the Viking Hotel Waterford entrance wide enough for a wheelchair?
Yes.
Are guide dogs/service dogs welcome at Viking Hotel Waterford?
Guide dogs are welcome to the hotel.
Is there a wheelchair accessible bathroom near Viking Hotel Waterford foyer?
Yes, it's located in the restaurant/bar.
Does Viking Hotel Waterford have wetrooms/accessible showers?
Yes, our accessible rooms have walk-in showers.
Does Viking Hotel Waterford have a wheelchair accessible lift?
Yes.
Does Viking Hotel Waterford have a bar on site?
Yes, the Wooden Pestle Restaurant & Bar.
What are the opening hours of the Wooden Pestle Bar and Restaurant?
Monday to Thursday the bar is opened from 12.30pm to 11.30pm, on Friday/Saturday from 12.30pm to 12.30am, on Sunday the bar is opened 12.30pm to 11.00pm
Are children allowed in the Wooden Pestle Bar?
Yes, up to 9pm with supervision of parents/guardians.
Is reservation for dinner required at Wooden Pestle Bar and Restaurant?
Yes, it's advisable to reserve a table for dinner to ensure there will be one available for you.
What time do Viking Hotel Waterford serve breakfast?
Weekdays from 7am to 10.30am, weekends and bank holiday Mondays from 8am to 10.30am.
Does Viking Hotel Waterford offer breakfast in bed?
No, Room Service is not available in the hotel.
What dining options are available at Viking Hotel Waterford?
The Wooden Pestle Restaurant serves full Irish Breakfast and continental options, lunch with carvery specials and evening a la carte menu.
Does Viking Hotel Waterford cater for vegetarians, vegans, people with gluten free diets and coeliacs?
Yes, it is best we know any special dietary requirements of our guests in advance so that our chefs are informed in advance.
Can I charge my bar and restaurant bills to my room at Viking Hotel Waterford?
Yes, you can provided you provided a valid credit card on arrival for extras to be charged to your room.
Can I book private dining space for a special occasion at Viking Hotel Waterford?
Best to contact the hotel directly who will be able to tell you of anything available.
Are there any meeting and conference room facilities available at Viking Hotel Waterford?
Yes, we have 5 meeting rooms available.
How many people can Viking Hotel Waterford meeting rooms accommodate?
2-80
What equipment is included in the Viking Hotel Waterford meeting rooms?
Projector/screen/flipchart/pens/paper/lectern/laptop connection to projector.
Are there food and beverage options available for meetings at Viking Hotel Waterford?
Yes, we have a wide range of meeting refreshment packages available to cater for your morning/lunch and afternoon break.
How can I book a meeting, conference, or event space at Viking Hotel Waterford?
Contact us directly at the hotel discuss your requirements.
Does the Viking Hotel have corporate rates available?
Yes, we have very competitive rates available contact the hotel direct for the best rate guaranteed.
What are the coordinates of Viking Hotel Waterford?
Cork Road, Waterford, X91 Y657
How far is Viking Hotel Waterford from Waterford city centre?
The hotel is approximately 4km from the city centre.
How do I get to Viking Hotel Waterford by public transport?
Intercity Waterford Bus (W1) brings you to the closest bus stop location about 5 minute walk from the hotel.
Are there any shopping areas nearby to Viking Hotel Waterford?
Waterford Retail Park is located just across the hotel.
What is there to see and do around Viking Hotel Waterford?
Local attractions include: The Greenway, House of Waterford Crystal, The Viking Triangle, Mount Congreve House & Gardens, Suir Valley Railway.
Are the surrounding areas of Viking Hotel Waterford safe?
Yes.
Does Viking Hotel Waterford provide car parking facilities?
Yes, there's a free car park to the rear and front of the hotel.
Does parking need to be pre-booked at Viking Hotel Waterford?
No, it's subject to availability.
Are there any alternative car parking options nearby to Viking Hotel Waterford?
Unfortunately, no.
Which popular attractions are close to Viking Hotel Waterford?
All located in the city centre, about 4km from the hotel: Medieval Museum, Bishop's Palace, The Viking Triangle, Reginald's Tower, House of Waterford Crystal, Waterford Treasure, Curraghmore House and Gardens, Mount Congreve Estate, King of the Vikings Virtual Reality Experience and The Greenway. Other popular attractions include The Copper Coast Geopark and Ardmore Cliff Walk and Monastery.
What are some restaurants close to Viking Hotel Waterford?
There are many restaurants located within the city centre approximately 4km from the hotel.
Which popular attractions are close Viking Hotel Waterford?
The Waterford Greenway and Mount Congreve Estate.
What is the nearest airport to Viking Hotel Waterford?
Waterford Airport is located 12km from the hotel.
How far is Viking Hotel Waterford from Waterford Airport?
Waterford Airport is located 12km from the hotel.
Does Waterford Airport provide a shuttle service from the hotel to the airport?
Unfortunately, no.
What is the best way to drive from Waterford Airport to Viking Hotel Waterford?
Follow Outer Ring Road/R710 and R708, keep straight through the roundabouts, at the 5th roundabout take the 3rd exit onto R708.
How do I use public transport to get from the Viking Hotel Waterford to Waterford Airport?
Unfortunately, there are no direct public transport links available to get to Waterford Airport. However, a taxi company can be used to get to the airport.
How will my details be used?
We adhere to all GDPR regulations in the hotel, all guest information guidelines are followed. See our policy.