Guest Directory
Table of Contents
A
Adaptors & Transformers
In Ireland the normal electric current is 220/240 volts. As a result, 110/115 volt appliances require a voltage transformer/converter usually built into your adaptor. You will also be able to use some devices in the adaptor located adjacent to the mirror in your bathroom such as razors or chargers.
B
Baby cots
Travel cot’s are subject to availability. Please contact front desk and our team will be happy to assist you.
Blankets & Pillows
If you require extra pillows or blankets please check your wardrobe or contact front desk.
Bath Mat
A towel bath mat is provided and should be used in the interest of your safety.
Breakfast
Traditional Irish Breakfast is served in our Wooden Pestle Restaurant
Times:
Weekdays 7.00am – 10.30am
Saturday and Sunday 8.00am – 10.30am
(Appropriate clothing must be worn at all times)
C
Car Rental
Please contact front desk for recommendations. Dial “0”
Check Out
Check Out time is 12.00 noon to facilitate the 3pm check in.
Cinema
For details of what is showing at the local cinema please contact front desk by dialling “0”.
Chemist / Pharmacy
Please contact front desk for the location of the nearest chemist and hours of business.
Credit Cards
We accept all major credit cards.
Church Services
Please contact our front desk and our team will be happy to assist you.
D
Dentist /Doctor
Please contact our front desk and our team will be happy to assist you.
Dining
The Wooden Pestle Restaurant & Bar
(Appropriate clothing must be worn at all times)
Hours of service for beverages:
Monday – Thursday 12.30pm – 11.30pm
Friday – Saturday 12.30pm – 12.30am
Sunday 12.30pm – 11.00pm
(Only food purchased in the hotel can be consumed in the Bar/Lobby area)
Carvery Lunch
Monday – Saturday 12.30pm – 2.30pm
Sunday 12.30pm – 3.30pm
Bar Food Menu
Monday – Saturday 2.30pm – 9.00pm
Sunday 3.30pm- 9.00pm
Do Not Disturb / Service
Please find a dual sign hanging on your bedroom door, all rooms are a serviced up to 2.30pm daily please hang this on the outside of your door to let the accommodation team know in advance
Duty Manager
Duty Manager is available for assistance, please Dial “0”.
E
Electricity
The Electrical voltage in Ireland is 220/240 volts.
Emergency Information
In the event of any emergency please contact front desk by dialling “0”.
F
Fire Safety
Please read the fire notices and escape plan on the back of your bedroom door, also please take a moment to check the ‘Emergency Information’ section in the Directory.
Flowers
Please contact our front desk and our team will be happy to assist you.
G
GDPR
We follow GDPR guidelines
Guest Relations
Please contact our front desk and our team will be happy to assist you.
H
Heating
Our heating is on timer system controlled at the front desk, if you need any variations please contact the team
Housekeeping
If you require any additional items, such as, extra pillows, blankets, cots, toiletries, please contact front desk
Hair Dryers
The hairdryer and bag is located in the wardrobe
I
Information
Please see our display cabinet in the foyer. Please contact our front desk and our team will be happy to assist you.
Irons
Steam Irons and boards are located in the wardrobe. (ensure water is used to avoid any damage to clothing)
Wi-Fi Access
You can access Viking Hotel Wi-fi, no password required. No charge.
K
Keycard
Each white key card is individually programmed for the duration of the stay, it will only open the electric lock on the assigned room, for security purposes do not write your room number on the white key card. Please return the white key card to the front desk on check out.
L
Luggage
On the day of departure, we will be happy to store items at the front desk.
M
Messages and Telephone Calls
We will handle all messages and calls In line with GDPR guidelines.
Maintenance
Please notify our front desk of any issues that require attention.
N
Night Porter
Should you need assistance between the hours of 11.00pm and 7am please contact the Night Porter by dialling “0”.
P
Parking
Please do not leave valuables on display in the car and ensure your car is locked at all times. All cars parked at owner’s responsibility.
Payments of Accounts
We accept cash (along with photograph id) or all major credit cards.
Pets
We at the Viking Hotel cannot facilitate pets, however we do accept service pets.
Photocopying
Please contact our front desk and our team will be happy to assist you.
R
Room Reservations
If you wish to extend your stay or to confirm future reservations or to make additional bookings. Please contact our front desk and our team will be happy to assist you.
S
Safe
To close type in 4 digits and press #
To open type in the same 4 digits and the safe will open automatically
If you type in the wrong number 4 times the safe will automatically lock and be unavailable for 15 minutes. Please contact our front desk and our team will be happy to assist you.
T
Telephone
Dial “0” for our front desk.
Dial “9” for an outside line followed by the number you wish to call.
External Calls are charged individual rates.
TV
Smart TV in all rooms are on a fixed wall bracket, and cannot be moved. You can use Chromecast from your phone, log into Netflix, YouTube or watch TV by using the remote control. You cannot plug anything into the back of the TV.
W
Wake-Up-Calls
Can be arranged with front desk directly by dialling “0”.
