We’re delighted to share that The Viking Hotel Waterford has officially been awarded 4 star Classification by Fáilte Ireland. This recognition means a great deal to our entire team and reflects the care, pride and hospitality we bring to every guest who walks through our doors.
A New Chapter for The Viking Hotel
Over the past year, we have been working behind the scenes to transform the hotel. The refurbishment began with upgrades to our restaurant and lobby, followed by improvements to the exterior of the building, and most recently the redesign of our guest bedrooms and conference spaces. With the support and investment of the Kelly family, our owners, these works have brought new life to the hotel and created a fresh, modern and welcoming atmosphere.
The result is a contemporary space that offers the comfort and warmth our guests know us for, combined with an elevated standard that reflects the very best of Irish hospitality.
Our Team Makes the Difference
While the physical changes have been exciting, it is our people who truly define The Viking Hotel. Friendly, genuine and attentive service has always been our hallmark, and it is something guests mention time and time again.
Our recognition as a Fáilte Ireland Employer Excellence hotel and our certification as a Great Place to Work reinforces the positive culture we have created. A strong and supported team leads to a better guest experience, and these achievements played an important role in securing our new 4 star rating.
To celebrate this milestone, we welcomed our owners Noeleen and Noel Kelly to the hotel, along with Paul Dempsey, COO of PREM Group. Their continued support and commitment to the hospitality industry have played a major role in the hotel’s development, and we are grateful for the trust and investment they continue to place in The Viking Hotel.
On celebrating the 4 star classification, our General Manager, Karen Dollery said;
“This is a very proud moment for our entire team. The hotel has come a long way and earning 4 star classification is a wonderful acknowledgement of the hard work happening behind the scenes Our team have always delivered warm, personal and attentive service, and our recent accreditations show how committed we are to supporting them.
With the investment from the Kelly family and the support of PREM Hospitality, we have been able to bring The Viking Hotel to a new level.
I want to thank the local community who join us for meals, celebrations and get togethers, as well as the businesses who use our conference facilities. I would also like to thank the guests who stay with us throughout the year, including the many returning and regular guests who have supported us over the years and continue to play a big role in our business. If you are visiting for work, relaxation or a family occasion, we look forward to welcoming you soon and sharing the experience of our newly accredited 4 star hotel with you.
Looking Ahead
Guest feedback so far has been incredibly positive. With refreshed interiors, upgraded facilities and our signature friendly service, The Viking Hotel is entering an exciting new chapter in Waterford hospitality.
We look forward to welcoming you soon and sharing everything Waterford Newest 4 star hotel has to offer
