Travelling should feel enjoyable and straightforward for everyone. However, guests with accessibility requirements may need to carry out additional research before choosing a hotel, particularly when clear information about bedrooms, bathrooms, entrances and public areas is not readily available.
At the Viking Hotel Waterford, we believe every guest should have the information they need to plan their visit with confidence.
That is why we are pleased to share that the Viking Hotel Waterford has completed a Mobility Mojo accessibility audit as part of the Fáilte Ireland Access for Success Initiative. Our new Mobility Mojo Accessibility Hub is now live, providing guests with detailed information and images covering accessibility features throughout the hotel.
The Accessibility Hub works alongside our existing Access Welcome Guide, giving guests a clearer understanding of what to expect before they arrive.
What Is the Mobility Mojo Accessibility Hub?
The Mobility Mojo Accessibility Hub is an online resource containing detailed information about accessibility within hotels and other venues.
Rather than relying on general descriptions, guests can review practical information and images relating to different areas of the hotel. This can include information about arrival routes, entrances, bedrooms, bathrooms, dining areas and other public spaces.
Every guest has different needs. The information that is important to one traveller may be completely different from what another guest needs to know.
By bringing this information together in one place, the Accessibility Hub helps guests, family members, carers and companions make more informed decisions when planning a visit.
Creating a More Accessible Hotel Experience
At the Viking Hotel Waterford, accessibility is about more than meeting basic requirements. It is about helping each guest feel comfortable, welcome and supported throughout their stay.
We offer a range of accessible features across the hotel, including accessible bedrooms, step-free access to key areas, accessible parking, lifts to all floors and accessible public spaces such as our restaurant and reception areas. Our team is always available to assist guests with individual requirements wherever possible.
We are also proud to be recognised as Autism Friendly Waterford Champions, demonstrating our commitment to creating a welcoming and supportive environment for guests with sensory needs.
The Mobility Mojo audit reviewed accessibility across a range of areas within the hotel. The information gathered during this process is now presented through our public Accessibility Hub, allowing guests to explore relevant details before making a booking.
Providing this information in advance can help reduce uncertainty and make the planning process feel more manageable.
It also gives guests an opportunity to identify any questions they may wish to discuss with our team before arriving at the hotel.
Why Detailed Accessibility Information Matters
For many guests, accessibility information is not simply a helpful addition. It can be an essential part of deciding where to stay.
Before booking, a guest may need to understand the route from the car park to the hotel entrance. They may need more information about the layout of a bedroom or bathroom, access to the restaurant or the facilities available within public areas.
General statements do not always provide enough detail to answer these important questions.
The Mobility Mojo Accessibility Hub provides a deeper level of information, helping guests understand what they can expect at the Viking Hotel Waterford. This transparency can make it easier to choose accommodation that suits individual requirements.
Working Alongside Our Access Welcome Guide
Our Accessibility Hub does not replace the Viking Hotel Waterford Access Welcome Guide. The two resources have been created to work together.
The Access Welcome Guide provides an introduction to the hotel and outlines useful information to help guests prepare for their visit. It offers an overview of the hotel, the services available and the support our team can provide.
The Mobility Mojo Accessibility Hub provides more detailed information and images relating to accessibility features within the property.
Together, they help guests build a clearer picture of the hotel before travelling.
Guests can read our Access Welcome Guide online and follow the link to our Accessibility Hub to explore the available information in greater detail.
Supporting Inclusive Travel in Waterford
Waterford welcomes visitors throughout the year for short breaks, family occasions, sporting events, festivals and business trips.
At the Viking Hotel Waterford, we want to play our part in making travel more accessible and inclusive for everyone visiting the city.
Clear information can help guests feel more confident when choosing accommodation. It can also help remove some of the stress involved in organising a trip when a traveller has specific accessibility, mobility or sensory requirements.
By participating in the Fáilte Ireland Access for Success Initiative and completing the Mobility Mojo audit, we are continuing to improve how accessibility information is communicated to our guests.
Confidence Before You Arrive
One of the main benefits of the Accessibility Hub is that guests can review information before they arrive at the Viking Hotel Waterford.
Being able to plan ahead can offer reassurance and help answer important questions at an early stage. Guests can explore the Hub in their own time, review the areas most relevant to their stay and contact the hotel if they require further clarification.
This can make the experience feel easier from the initial planning stage through to arrival.
Our team is also available to discuss individual requirements directly. We understand that an online guide may not answer every question, and we are happy to provide additional information wherever possible.
Accessibility Is an Ongoing Commitment
Completing the Mobility Mojo audit and launching our Accessibility Hub is an important step for the Viking Hotel Waterford, but accessibility is an ongoing commitment.
We will continue to review how we present information, support our guests and create a welcoming hotel experience for visitors with a wide range of needs.
Our goal is to help every guest feel valued and informed from the moment they begin planning their visit.
At the Viking Hotel Waterford, we believe travel should be welcoming, comfortable and enjoyable for everyone. Our Accessibility Hub and Access Welcome Guide provide practical information to help you prepare for your visit and stay with greater confidence.
To find more detailed information about our accessibility features and images, please visit our Accessibility Hub.
Should you have any additional accessibility questions before your stay, please contact our team. We will be happy to assist you.
