Guest Directory

Table of Contents

A

Adaptors & Transformers

In Ireland the normal electric current is 220/240 volts. As a result, 110/115 volt appliances require a voltage transformer/converter usually built into your adaptor. You will also be able to use some devices in the adaptor located adjacent to the mirror in your bathroom such as razors or chargers.

 

B

Baby cots

Travel cot’s are subject to availability. Please contact front desk and our team will be happy to assist you.

 

Blankets & Pillows

If you require extra pillows or blankets please check your wardrobe or contact front desk.

 

Bath Mat

A towel bath mat is provided and should be used in the interest of your safety.

 

Breakfast

Traditional Irish Breakfast is served in our Wooden Pestle Restaurant

Times:

Weekdays                                7.00am – 10.30am

Saturday and Sunday               8.00am – 10.30am     

(Appropriate clothing must be worn at all times)

 

C

Car Rental

Please contact front desk for recommendations. Dial “0”

 

Check Out

Check Out time is 12.00 noon to facilitate the 3pm check in.

 

Cinema

For details of what is showing at the local cinema please contact front desk by dialling “0”.

 

Chemist / Pharmacy

Please contact front desk for the location of the nearest chemist and hours of business.

 

Credit Cards

We accept all major credit cards.

 

Church Services 

Please contact our front desk and our team will be happy to assist you.

 

 

 

D

Dentist /Doctor

Please contact our front desk and our team will be happy to assist you.

 

Dining

The Wooden Pestle Restaurant & Bar 

(Appropriate clothing must be worn at all times)

 

Hours of service for beverages:

 

Monday – Thursday    12.30pm – 11.30pm

Friday – Saturday        12.30pm – 12.30am

Sunday                           12.30pm – 11.00pm

(Only food purchased in the hotel can be consumed in the Bar/Lobby area)

 

Carvery Lunch

 

Monday – Saturday     12.30pm – 2.30pm

Sunday                          12.30pm – 3.30pm

 

Bar Food Menu

Monday – Saturday       2.30pm – 9.00pm

Sunday                            3.30pm-   9.00pm

 

 

Do Not Disturb / Service

Please find a dual sign hanging on your bedroom door, all rooms are a serviced up to 2.30pm daily please hang this on the outside of your door to let the accommodation team know in advance

 

Duty Manager

Duty Manager is available for assistance, please Dial “0”.

 

E

Electricity

The Electrical voltage in Ireland is 220/240 volts.

 

Emergency Information

In the event of any emergency please contact front desk by dialling “0”.

 

F

Fire Safety

Please read the fire notices and escape plan on the back of your bedroom door, also please take a moment to check the ‘Emergency Information’ section in the Directory.

 

 

 

Flowers

Please contact our front desk and our team will be happy to assist you.

G

GDPR

We follow GDPR guidelines

 

Guest Relations

Please contact our front desk and our team will be happy to assist you.

 

H

Heating

Our heating is on timer system controlled at the front desk, if you need any variations please contact the team

 

Housekeeping

If you require any additional items, such as, extra pillows, blankets, cots, toiletries, please contact front desk

 

Hair Dryers

The hairdryer and bag is located in the wardrobe  

 

I

Information

Please see our display cabinet in the foyer. Please contact our front desk and our team will be happy to assist you.

 

Irons

Steam Irons and boards are located in the wardrobe. (ensure water is used to avoid any damage to clothing)

 

Wi-Fi Access

You can access Viking Hotel Wi-fi, no password required. No charge.

 

K

Keycard

Each white key card is individually programmed for the duration of the stay, it will only open the electric lock on the assigned room,  for security purposes do not write your room number on the white key card.   Please return the white key card to the front desk on check out.

 

L

Luggage

On the day of departure, we will be happy to store items at the front desk.

 

M

Messages and Telephone Calls

We will handle all messages and calls In line with GDPR guidelines.

 

Maintenance

Please notify our front desk of any issues that require attention.

N

Night Porter

Should you need assistance between the hours of 11.00pm and 7am please contact the Night Porter by dialling “0”.

P

Parking

Please do not leave valuables on display in the car and ensure your car is locked at all times. All cars parked at owner’s responsibility.

Payments of Accounts

We accept cash (along with photograph id)  or all major credit cards.

Pets

We at the Viking Hotel cannot facilitate pets, however we do accept service pets.

Photocopying

Please contact our front desk and our team will be happy to assist you.

R

Room Reservations

If you wish to extend your stay or to confirm future reservations or to make additional bookings. Please contact our front desk and our team will be happy to assist you.

 

S

Safe

To close type in 4 digits and press #

To open type in the same 4 digits and the safe will open automatically

If you type in the wrong number 4 times the safe will automatically lock and be unavailable for 15 minutes. Please contact our front desk and our team will be happy to assist you.

 

T

 

Telephone

Dial “0” for our front desk.

Dial “9” for an outside line followed by the number you wish to call.

External Calls are charged individual rates.

 

TV

Smart TV in all rooms are  on a fixed wall bracket, and cannot be moved. You can use Chromecast from your phone, log into Netflix, YouTube or watch TV by using the remote control. You cannot plug anything into the back of the TV. 

 

 

W

Wake-Up-Calls

Can be arranged with front desk directly by dialling “0”.